Let me contextualize “Enterprise” and “Enterprise IT” for the intended subjects to be written in this space. In my views, a large “Enterprise” tends to have tens to hundreds of thousands of digitally enabled employees and users, and a plethora of business functions, processes, digital solution and services. Striving hard to stay ahead among their peers, many of them have been investing aggressively in technologies for business growth, innovations, and service excellence. Such investments are often business driven, time sensitive and cyclic in nature. Depending on the digital maturity of the organizations, many business decisions on technology investments at the unit level may not have thorough considerations on the impact to the enterprise-wide infrastructure, software interoperability or availability of technical competency for continued operations. This sets out the greatest challenges and concerns for the “Enterprise IT”, a central office who is responsible for the governance, planning, management and operations of the entire IT landscape across the enterprise.
Besides specific thoughts to be shared to address the challenges above, you may wonder why many mothers and fathers working in IT I know do not recommend their children to follow their footsteps. In addition, why is there stereotype that techies are poor in communication? What is the future-proof discipline in IT, a mobile apps developer, network engineer, AI or cybersecurity specialist? What does it take to becoming a high-performing IT professional? Why do many technologies fail to gain a foothold in large enterprise? These are just few subjects I have in mind to share in the future. Feel free to suggest.