The IT Lineup That Wins – 21 September 2025
Enterprise IT succeeds like a winning football team: diverse specialists in the right roles, collaborating, communicating, and adapting together. Technical brilliance alone is not enough. Trust is earned through teamwork, user-centric delivery, and the ability to evolve skills as technology and business demands constantly change.
Reshape Audit’s Roles On Cybersecurity – 19 June 2025
Cybersecurity audits must evolve beyond checklist-driven compliance. By collaborating with tech teams, engaging in projects, drills, and staff development, and embracing AI tools, Audit can move from watchdog to strategic partner—offering insight, fostering continuous learning, and adding real value to risk management and organizational resilience.
Becoming an Effective Board on Cybersecurity – 14 March 2025
Cybersecurity boards need more than expertise—they must probe beyond governance. By learning from near misses, clarifying risk ownership, comparing peers, and gauging breach probability, boards can challenge the status quo, foster collaboration, and build resilience—ensuring defenses strengthen before crises occur.
Drills For Cybersecurity Fitness – 24 October 2024
Cybersecurity resilience is built through drills that test readiness, uncover blind spots, and sharpen response. Much like fitness training, regular practice strengthens skills, coordination, and confidence, ensuring enterprises stay prepared against evolving threats. Drills are not optional—they are essential for sustaining digital strength and operational continuity.
Cyber Safeguards Against Human Lapses – 15 August 2024
Human lapses—misclicks, weak passwords, overlooked updates—remain the weakest link in cybersecurity. Safeguards like training, automation, and layered defenses reduce risk while reinforcing trust. By designing systems that anticipate mistakes, enterprises protect users and minimize disruption, turning vulnerabilities into opportunities for resilience and stronger digital protection.
Just Too Many Digital Chiefs – 23 May 2024
The explosion of digital chief titles—CAIO, CMLO, CDO, CDTO, and more—creates overlap, confusion, and governance risks. Enterprises must rethink structures, streamline roles, and align accountability. Consolidating functions into integrated offices like CITO and CDAO strengthens clarity, efficiency, and resilience, ensuring technology leadership supports strategy without diluting responsibility.
IT Helpdesk Who Needs Help – 25 January 2024
IT helpdesks are often seen as peripheral, underpowered, and ineffective, frustrating users and damaging IT’s reputation. This article explores why helpdesks struggle, the leadership gap behind poor service, and how empathy, accountability, and service obsession can transform support from a liability into a strategic differentiator.
Capacity-on-Demand (Part 2 of 2) – 7 November 2023
Virtualization unlocks hidden capacity in data centres, transforming idle servers into flexible, resilient, and secure resources. From server and network virtualization to workstation enablement, it reshapes operations, improves availability, and reduces cost. However, realizing these benefits depends less on tools than on strong architectural expertise and skilled people.
Capacity-on-Demand (Part 1 of 2) – 1 August 2023
Capacity-on-Demand focuses on scaling infrastructure quickly to meet changing business needs without heavy capital outlay. This post examines storage growth challenges, Cloud and leasing options, access speed, operational considerations, and the importance of skills and trust in building agile, cost-effective enterprise infrastructure.
Let Us Define IT Quality – 5 April 2023
Technology failures can cripple businesses, yet IT performance often fails to resonate with the business. This article argues for shared ownership of digital outcomes and proposes clear, business-aligned KPIs—covering accuracy, performance, security, stability, usability, scalability, maintainability, and supportability—to reduce finger-pointing and strengthen enterprise-wide accountability.
Quick-Win For Accuracy, Not Speed – 14 February 2023
“Quick-Win” breaks large software projects into small modules to deliver early results and feedback. Beyond speed, it exposes hidden issues in data readiness, requirements clarity, and ownership. By surfacing trade-offs early, Quick-Win enables realistic timelines, better alignment between business and IT, and more balanced project decisions.
Enterprise IT – 16 December 2022
This post frames what “Enterprise” and “Enterprise IT” mean in large organizations and why central IT faces growing challenges. Business-driven, fast-moving technology investments often overlook enterprise-wide impacts, creating governance, skills, and integration issues. The article sets the stage for future discussions on careers, performance, and sustainable IT in complex enterprises.